Frequently Asked Questions
Everything you need to know about your next bold look.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. We also offer express shipping options at checkout if you need your pieces sooner.
What is your return policy?
We accept returns on unworn items with original tags attached within 30 days of delivery. Please note that for hygiene reasons, certain items like intimate apparel and earrings are final sale.
How do I know which size to choose?
Each product page features a detailed size guide tailored to that specific garment's fit. If you are between sizes, we generally recommend sizing up for the most comfortable fit.
Do you ship internationally?
Yes, The Sultry Vixen ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How can I track my package?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.